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Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.We are a member of the Online Dating Association (ODA) which was set up to ensure high standards of behaviour by dating service providers serving the UK.It’s a great way to get a feel for what we’re all about, for free! Well, we’re not like those other free dating websites with dating profiles that anyone can set up in seconds; our Relationship Questionnaire helps us to really get to know you and pair you with matches who will be exactly the right fit.It does take a little longer to get started on e Harmony, but why would you want to rush something as important as finding love?It’s yours to keep, whatever you decide to do next, and it’s sure to give you a fascinating insight into your core personality traits – it might even help you to make better dating decisions in the future!Don’t worry; we still have the numbers – 4 million UK members to be exact – but unlike some other online dating sites, we won’t make you search through hundreds of pictures and profiles to try and find someone you like.Here at e Harmony, we love our site and we want you to too, which is why we encourage you to sign up and look around, review your matches, and start getting to know us a little better, for free.
If we are not able to resolve a complaint, you may submit it through the EU online dispute resolution platform at With us, you can rest assured that you’re investing time with a site that’s tailored to you, so you can forget all about disposable dating and finally find that keeper.Plus, with your free e Harmony membership, you’ll receive a free Personality Profile based on the answers you supply during your Relationship Questionnaire.Fancy giving e Harmony a go but not sure if you’re ready to make a commitment? You can check out your matches, see who catches your eye, and send a smile or an icebreaker to get things started before taking the plunge with one of our tailored subscription packages.It’s a great opportunity to try before you buy; you’ll be able to see exactly how the site works, who we’ll match you with and why we’re so confident that e Harmony can help you on your search for love.